Participants will learn the terms, techniques, and best practices of Process Improvement and dive into specific methods for increasing stakeholder and team buy-in.

Preference given to techfrederick members. Not yet a member? Join HERE

Date: December 11th | 9AM-2:00PM
Location: Goodwill Industries of Monocacy Valley
1750 Monocacy Blvd, Suite B
Frederick, MD 21701
Instructor(s): Vaughn Thurman, Tech CEO and Author of The Process of Improvement
Cost: $25, through grant funding techfrederick is able to offer this course at a reduced rate (lunch is included)

Process improvement is often seen as a tedious, low-value task confined to the back office of overstaffed companies or something that ‘Corporate IT’ should handle. These views are out of date and holding great companies back. In this rapid acceleration seminar, your instructor will provide undeniable and empirical data showing significant and sustainable advantages in process improvement done right – for the organizations that embrace and achieve it.

Process (whether digital or not) has become the key to consistent delivery. Automation of bad processes doesn’t make them better and may even make them worse. This course will examine why some organizations succeed at “the process of improvement” while others fail, often spectacularly. With the consistency of outcomes quickly becoming one of the few remaining factors within which companies can truly differentiate themselves, the ability to standardize, streamline, and automate processes will increasingly separate winners from losers in every industry.

The message is clear: Embrace process improvement that works, or risk being overtaken by competitors who do.

This flash course reviews Thurman’s research and observations gained while studying the process improvement efforts across organizations ranging from federal agencies to energy and finance giants to small and medium market leaders in other industries, including manufacturing. The course and complementary book reveal best practices for how to cut through the complexity, drudgery, and friction typically associated with process improvement efforts and instead end up with a process for process improvement itself that:

  • Engages stakeholders
  • Reduces mistakes and delays
  • Encourages groundbreaking uptake and user-adoption
  • Helps organizations turn their process-savvy and consistency into a measurable competitive advantage
  • Turns process improvement itself into something that people look forward to

Who should attend:

  • Business Analysts or like-minded professionals looking for fresh ideas in discovery, stakeholder engagement, rapid prototyping, and no-code solutions for process improvement.
  • Business Leaders who want to launch, reinvigorate, or transform their organization’s Continuous Improvement efforts
  • Tech Leaders wanting to quickly adopt the latest concepts and best practices in Process Improvement, Digital Transformation, and Workflow.
**This class will be in-person. A virtual option will not be available.

Questions? Contact Brooke Faulkner, bfaulkner@techfrederick.org

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*** As this training is funded by State of MD EARN Grant funding, the information requested throughout the registration and participation process is REQUIRED by the State of Maryland for their tracking and statistical purposes. ***