The Effective Communicator

Date: March 26th 
Time: 9:00 AM – 4:30 PM
Location: Mount St. Mary’s Frederick Campus 5350 Spectrum Dr, Frederick, MD 21703

Cost: $65

About the Course

Strong communication skills are essential for effective leadership, productive teams, and professional growth. The Effective Communicator training, delivered by Manager Tools, teaches professionals how to improve communication by understanding behavioral styles and adapting their approach to better connect with others. Using the proven DISC behavioral model, participants will learn how to observe, analyze, and tailor their communication style to work more effectively with managers, peers, and team member.

This highly interactive, in person course includes guided practice, real workplace scenarios, and personalized feedback to help attendees build practical skills they can immediately apply. Participants will receive a DISC assessment, providing valuable insight into their own communication preferences and how to strengthen workplace relationships, collaboration, and overall effectiveness.

Course Objectives

•  Understand the DISC behavioral model and how it applies to workplace communication
•  Identify and recognize different communication styles through observation of behaviors, tone, and body language
• Analyze communication preferences to better understand how others receive and process information
• Tailor their communication approach to improve clarity, connection, and effectiveness
•  Communicate more effectively with managers, peers, direct reports, and team members
• Apply effective communication techniques in real workplace scenarios through guided practice
• Improve email communication by adapting tone and messaging based on the recipient’s style
• Build stronger professional relationships through more intentional and effective communication

Who Should Attend

This course is ideal for professionals at all levels who want to improve their communication skills and workplace effectiveness. It is especially valuable for managers, supervisors, team leads, project managers, emerging leaders, and individual contributors who work closely with others. Anyone preparing for leadership responsibilities or looking to strengthen their ability to communicate with coworkers, clients, or stakeholders will benefit from this training.

REGISTER NOW!