Master the art of managing expectations, priorities, budgets and communication for your tech-centered projects.
“Client Success” is more than just launching an end product. The role of a digital project manager is often a synergy between hard and soft skills. Managing your budget vs keeping your client happy. Hitting a schedule vs motivating your team. It is important that a Digital Project Manager ensures the project is completed on time and on budget – but even when both of those achievements are met, a client could still walk away with a negative experience. It is equally important that a DPM considers the relationship with the client and the communication of schedule + budget status throughout the project to ensure client happiness.
Training: Digital Project Management: The Balance of Money and Happiness
Date: Monday-Wednesday | October 11, 12,13, 2021 | 9am-12pm each day
Location: Your Remote Workspace
Instructor(s): Kathryn Murphy & Larissa Severn
$500/person $40 through grant support, techfrederick is able to offer these sessions at a reduced rate
*** As this training is funded by State of MD EARN Grant funding, the information requested throughout the registration and participation process is REQUIRED by the State of Maryland for their tracking and statistical purposes. ***
Who this training is intended for:
- Digital Project Managers
- Client/Account Representatives
- Project Coordinators
- Business Analysts
- Product Managers
- Process and performance improvement team members
- Business planning personnel
Questions? Contact Brooke Warburton, email@example.com
About the Trainers:
After working together for nearly 10 years, Kathryn Murphy and Larissa Severn have grown into their roles to co-lead the Digital Project Management Functional Area at Orases. Located in Frederick, Maryland, Orases is a growing agency dedicated to helping its clients improve inefficiencies, workflows, and business processes through custom software. As the Director of Client Engagement, Larissa’s focus is to build relationships, harmonize communication, coach DPMs, and ensure all Orases clients receive the same high level of service. On the other side, as the Director of Operations Logistics, Kat supports the DPMs in managing their projects to scope, budget, and schedule, along with driving company efficiencies in process and team member assignments. By working together to balance each other’s strengths, they are able to provide what they believe is the perfect balance between client happiness and company profitability.